THE EFFECT OF HALAL LABEL, CELEBRITY ENDORSEMENT, AND ELECTRONIC WORD OF MOUTH (E-WOM) TOWARDS REPURCHASE INTENTION MEDIATED BY ELECTRONIC TRUST (E-TRUST) OF WARDAH CUSTOMERS IN BANDA ACEH | ELECTRONIC THESES AND DISSERTATION

Electronic Theses and Dissertation

Universitas Syiah Kuala

    SKRIPSI

THE EFFECT OF HALAL LABEL, CELEBRITY ENDORSEMENT, AND ELECTRONIC WORD OF MOUTH (E-WOM) TOWARDS REPURCHASE INTENTION MEDIATED BY ELECTRONIC TRUST (E-TRUST) OF WARDAH CUSTOMERS IN BANDA ACEH


Pengarang

Alya Dara Kirana - Personal Name;

Dosen Pembimbing

Syafruddin - 196310291988111001 - Dosen Pembimbing I
Juanda - 198210262006041004 - Penguji
Sulaiman - 197604022006041001 - Penguji



Nomor Pokok Mahasiswa

1801102010113

Fakultas & Prodi

Fakultas Ekonomi dan Bisnis / Manajemen (S1) / PDDIKTI : 61201

Penerbit

Banda Aceh : Fakultas Ekonomi dan Bisnis (S1)., 2022

Bahasa

Indonesia

No Classification

658.8

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ABSTRACT
This research aims to measure the effect of halal label, celebrity endorsement,
and e-wom towards repurchase intention and mediating by e-trust on Wardah customer
in Banda Aceh. Data were collected through a survey of 150 respondents as sample to
represents the research population and used a questionnaire as the data collection
instrument. The sampling technique used in this research was purposive sampling.
Structural Equation Modeling (SEM) was used as analytical method to determine the
effect between the variables involved. The results found that celebrity endorsement and
e-wom affect repurchase intention. Halal label, celebrity endorsement, and e-wom
affected e-trust. However, e-trust can’t be mediated between all the independent
variables and dependent variable.
Keyword: Repurchase Intention, E-Trust, Halal Label, Celebrity Endorsement, EWOM.

Citation



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