Electronic Theses and Dissertation

ABSTRAK

Abstrak Karva Akhir diserahkan kepada Panitia Komisi Ujian untuk mendapatkan Gelar Magister Manajemen pada Program Pascasarjana Universitas Syiah Kuala

PENGARUH KEPEMIMPINAN, KOMPETENSI, DAN LINGKUNGAN KERJA TERHADAP KEPUASAN KERJA SERTA DAMPAKNYA TERHADAP KINERJA

KARVA WAN PI. BANK VIAND LRI.TBK AREA BANDA ACEH
Oleh

MEIJTIA PVVI NO VITA SARI 14092000020064

Konsentrasi : Manajemen Umum

Pembimbing Pertama : Dr. Sulaiman, SE, MM

Pembimbing Kedua : Dr. Iskandarsyah Madjid, SE, MM

Tujuan penelitian ini adalah untuk mengetahui:( 1) mendeskripsikankepemimpinan, kompetensi, lingkungan kerja, kepuasan kerja dan kinerja karyawan (2) besamya pengaruh kepemimpinan. kompetensi, lingkungan kerjaterhadap kinerja karyawan, (3) besarnya pengaruh kepemimpinan, kompetensi, lingkungan kerja terhadap kepuasan kerja (4) besarnya pengaruh kepuasan kerja terhadap kinerja karyawan (5) besamya pengaruh tidak langsung keterlibatan, kompetensi dan lingkungan kerja terhadap kinerja karyawan melalui kepuasan kerja karyawan. Adapun yang menjadi objek penelitian ini adalah kepemimpinan, kompetensi. lingkungan kerja, kepuasan kerja karyawan dan kinerja karyawan. Peralatan analisis data yang digunakan dalam penelitian ini yaitu uji deskriptif yaitu untuk menguji model statistik deskriptif berdasarkan nilai rerata dan uji verfikatif dengan menggunakan peralatan analisis data structural equation modelling (SEM) dengan bantuan program Amos. Hasil penelitian menunjukkan bahwa (1) kepemimpinan, kompetensi, lingkungan kerja, kepuasan keija dan kinerja karyawansudah berjalan dengan baik, karena diperoleh nilai rerata lebih besar daripada nilai rerata harapan, (2) kepemimpinan, kompetensi, lingkungan kerja berpengaruhpositifdansignifikanterhadapkinerja karyawan, (3) terdapat pengaruh kepemimpinan, kompetensi, lingkungan kerjaterhadapkepuasankeijakarvawan, (4) hasil penelitian juga membuktikan bahwa kepuasan kerja berpengaruhterhadapkinerja karyawan, (5) hasil penelitian juga membuktikan bahwa terdapai pengaruh tidak langsung keterlibatan, kompetensi dan lingkungan kerja terhadap kinerja karyawan melalui kepuasan kerja karyawanPT. Bank Mandiri, Tbk Area Banda Aceh.

Kata Kunci: Kepemimpinan, Kompetensi.Lingkungan Kerja,Kepuasan Keijadan Kinerja

Karyawan

ABSTRACT
Abstract of Final Paper Submitted to The Examination Committee in partial fulfilment of the requirements for the degree of Master of Management on Graduate Program of Sviah Kuala University

THE EFFECT OF LEADERSHIP, COMPETENCE, AND WORK ENVIRONMENT TOW ARD WORK SATISFACTION AND ITS IMPACT ON EMPLOYEE PERFORMANCE PT. BANK MANDIRI, TBK BANDA ACEH AREA

By MEUTIA DWI NOVTTA SARI S/N. 14092000020064

Specialization : General Management

Supervisor : Dr. Sulaiman, SE, MM

Co-Supervisor : Dr. Iskandarsyah Madjid SE, MM

The purpose of this study was to determine: (1) describe leadership, competence, work environment, job satisfaction and employee performance (2) the magnitude of the influence of leadership, competence, work environment on employee performance, (3) the magnitude of the influence of leadership, competence, work environment on job satisfaction (4) the magnitude of the influence of job satisfaction on employee performance (5) the amount of indirect influence of leadership, competence and work environment on employee performance through employee job sansfaction. The objects of thi s research are leadership, competence, work environment, employee job satisfaction and employee performance. The data analysis equipment used in this study is descriptive test, namely to test the descriptive statistical model based on mean values and verificative tests using structural equation modeling (SEM) data analysis with the help of the Amos program. The results of the study show that (1) leadership, competence, work environment, job satisfaction and employee performance are going well, because the average value is greater than the average value of expectations, (2) leadership, competence, work environment has a positive and significant effect on performance employees, (3) there is the influence of leadership, competence, work environment on employee job satisfaction, (4) the results of the study also prove that job satisfaction affects employee performance, (5) research results also prove that there are indirect leadership, competency and environmental influences work on employee performance through job satisfaction of employees of PT. Bank Mandiri, Tbk Banda Aceh Area.

Keywords: Leadership, Competence. Work Environment, Job Satisfaction and Employee

Performance

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