Electronic Theses and Dissertation

Kebijakan Sistem Kerja Fleksibel bagi Aparatur Sipil Negara merupakan terobosan tata kelola kepegawaian yang lahir sebagai respons terhadap disrupsi pandemi COVID-19 pada tahun 2020. Kajian ini bertujuan menguji dampak penerapan Sistem Kerja Fleksibel terhadap capaian kinerja ASN di lingkungan Kementerian Keuangan, dengan mengintegrasikan keterikatan kerja sebagai variabel mediasi serta work-life boundary characteristics sebagai variabel moderasi. Pengujian model dilakukan menggunakan pendekatan Structural Equation Modeling (SEM) berbasis Partial Least Square (PLS) yang dioperasionalkan melalui perangkat lunak SmartPLS. Hasil analisis mengungkapkan bahwa Sistem Kerja Fleksibel terbukti memberikan pengaruh positif yang signifikan terhadap capaian kinerja maupun derajat keterikatan kerja ASN. Keterikatan kerja pun memperlihatkan pengaruh positif yang signifikan terhadap kinerja sekaligus berperan sebagai mediator yang aktif dalam rantai pengaruh antara fleksibilitas kerja dan performa pegawai. Selain itu, work-life boundary characteristics juga terbukti berkontribusi signifikan terhadap kinerja. Akan tetapi, variabel tersebut tidak mampu memoderasi pengaruh Sistem Kerja Fleksibel, baik terhadap keterikatan kerja maupun kinerja. Temuan ini mengindikasikan bahwa peningkatan kinerja akibat penerapan fleksibilitas kerja berlangsung secara langsung maupun tersalurkan melalui penguatan keterikatan kerja pegawai. Dari sisi implikasi praktis, optimalisasi Sistem Kerja Fleksibel memerlukan penetapan sasaran kerja berbasis output yang terukur, mekanisme pemantauan dan evaluasi yang berjalan konsisten, serta program penguatan keterikatan pegawai secara berkelanjutan. Untuk agenda riset ke depan, disarankan agar peneliti mengeksplorasi variabel moderasi yang lebih kontekstual, seperti dukungan pimpinan langsung, iklim budaya organisasi, intensitas beban kerja, maupun gaya kepemimpinan transformasional.

Kata kunci: Sistem Kerja Fleksibel, Keterikatan Kerja, Work-Life Boundary Characteristics, Kinerja Pegawai, ASN.

The Flexible Work System Policy for State Civil Apparatus is a breakthrough in personnel governance that was born in response to the disruption of the COVID-19 pandemic in 2020. This study aims to examine the impact of the implementation of the Flexible Work System on the performance achievement of ASN within the Ministry of Finance, by integrating work attachment as a mediating variable and work-life boundary characteristics as a moderation variable. Model testing was carried out using the Structural Equation Modeling (SEM) approach based on Partial Least Square (PLS) which was operationalized through SmartPLS software. The results of the analysis revealed that the Flexible Work System has been proven to have a significant positive influence on the performance achievement and degree of work attachment of ASN. Work attachment also shows a significant positive influence on performance while acting as an active mediator in the chain of influence between work flexibility and employee performance. In addition, work-life boundary characteristics have also been shown to contribute significantly to performance. However, these variables are not able to moderate the influence of the Flexible Work System, both on work attachment and performance. These findings indicate that performance improvement due to the implementation of work flexibility takes place directly or through strengthening employee work attachment. In terms of practical implications, the optimization of the Flexible Work System requires the establishment of measurable output-based work goals, a consistent monitoring and evaluation mechanism, and a program to strengthen employee attachment on an ongoing basis. For the future research agenda, it is recommended that researchers explore more contextual moderation variables, such as direct leadership support, organizational cultural climate, workload intensity, and transformational leadership style. Keywords: Flexible Work System, Work Attachment, Work-Life Boundary Characteristics, Employee Performance, ASN.