THE EFFECT OF MARKET ORIENTATION, OPERATIONAL EFFICIENCY, AND COST EFFECTIVENESS ON FINANCIAL PERFORMANCE: EVIDENCE FROM INDONESIA’S TRANSPORTATION AND LOGISTIC COMPANIES | ELECTRONIC THESES AND DISSERTATION

Electronic Theses and Dissertation

Universitas Syiah Kuala

    SKRIPSI

THE EFFECT OF MARKET ORIENTATION, OPERATIONAL EFFICIENCY, AND COST EFFECTIVENESS ON FINANCIAL PERFORMANCE: EVIDENCE FROM INDONESIA’S TRANSPORTATION AND LOGISTIC COMPANIES


Pengarang

Dosen Pembimbing

Zuraida - 196601281991032004 - Dosen Pembimbing I
Fifi Yusmita - 198409162010122003 - Dosen Pembimbing II
Mulia Saputra - 197312202000121002 - Penguji
Dinaroe - 198606052015041002 - Penguji



Nomor Pokok Mahasiswa

2101103010055

Fakultas & Prodi

Fakultas Ekonomi dan Bisnis / Akuntansi (S1) / PDDIKTI : 62201

Penerbit

Banda Aceh : Fakultas Fakultas Ekonomi dan Bisnis., 2025

Bahasa

Indonesia

No Classification

-

Literature Searching Service

Hard copy atau foto copy dari buku ini dapat diberikan dengan syarat ketentuan berlaku, jika berminat, silahkan hubungi via telegram (Chat Services LSS)

ABSTRAK

Sektor transportasi dan logistik berperan penting dalam perekonomian
Indonesia, namun menghadapi tantangan berupa intensitas operasional tinggi,
profitabilitas yang berfluktuasi, dan tekanan biaya. Penelitian ini menganalisis
pengaruh orientasi pasar, efisiensi operasional, dan efektivitas biaya terhadap
kinerja keuangan perusahaan transportasi dan logistik yang terdaftar di Bursa
Efek Indonesia periode 2020–2024. Pendekatan kuantitatif digunakan dengan
memanfaatkan data sekunder dari laporan tahunan dan laporan keuangan 12
perusahaan, kemudian diuji menggunakan analisis regresi berganda. Hasil
penelitian menunjukkan bahwa hanya efisiensi operasional, yang diproksikan
melalui rasio beban terhadap penjualan, berpengaruh signifikan terhadap kinerja
keuangan. Sebaliknya, orientasi pasar dan efektivitas biaya tidak berpengaruh
signifikan. Temuan ini menegaskan bahwa pengelolaan biaya operasional yang
efisien menjadi faktor kunci dalam meningkatkan kinerja keuangan pada sektor
transportasi dan logistik. Penelitian ini memberikan implikasi praktis bagi manajer
untuk memfokuskan strategi pada efisiensi biaya dan optimalisasi sumber daya
agar profitabilitas dan daya saing dapat terjaga.

Kata Kunci: Orientasi Pasar, Efisiensi Operasional, Efektivitas Biaya, Kinerja
Keuangan, Transportasi dan Logistik.

ABSTRACT The transportation and logistic sector is a vital driver of Indonesia’s economy but continues to face challenges such as high operational intensity, fluctuating profitability, and cost pressures. This study examines the effects of market orientation, operational efficiency, and cost effectiveness on the financial performance of transportation and logistic of listed companies on Indonesia Stock Exchange from 2020 to 2024. A quantitative approach was employed using secondary data sourced from annual reports and financial reports of 12 transportation and logistics companies, with multi regression analysis conducted to test the proposed relationships. The results reveal that only operational efficiency, measured by the expenses-to-sales ratio, has a significant impact on financial performance. In contrast, market orientation and cost effectiveness do not show significant effects. These findings highlight the importance of efficiency in managing operational costs as a key determinant of financial outcomes in the transportation and logistics sector. The study provides practical insights for managers to prioritize cost control and resource optimization in order to sustain profitability and competitiveness. Keywords: Market Orientation, Operational Efficiency, Cost Effectiveness, Financial Performance, Transportation and Logistic.

Citation



    SERVICES DESK