PENGARUH RELATIVE ADVANTAGE DAN ELECTRONIC WORD OF MOUTH TERHADAP ATTITUDES TOWARDS ONLINE SHOPPING YANG DIMEDIASI TRUST PADA PENGGUNA TOKOPEDIA DI KOTA BANDA ACEH | ELECTRONIC THESES AND DISSERTATION

Electronic Theses and Dissertation

Universitas Syiah Kuala

    SKRIPSI

PENGARUH RELATIVE ADVANTAGE DAN ELECTRONIC WORD OF MOUTH TERHADAP ATTITUDES TOWARDS ONLINE SHOPPING YANG DIMEDIASI TRUST PADA PENGGUNA TOKOPEDIA DI KOTA BANDA ACEH


Pengarang

DAFFA ZAINUL AKHYAR - Personal Name;

Dosen Pembimbing

Rizki Amalia - 198307112006042002 - Dosen Pembimbing I
Fakhrurrazi - 197605252003121002 - Penguji
T. Meldi Kesuma - 197505152006041001 - Penguji



Nomor Pokok Mahasiswa

1801102010127

Fakultas & Prodi

Fakultas Ekonomi dan Bisnis / Manajemen (S1) / PDDIKTI : 61201

Subject
-
Kata Kunci
-
Penerbit

Banda Aceh : Fakultas Ekonomi dan Bisnis., 2023

Bahasa

No Classification

-

Literature Searching Service

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ABSTRAK
Penelitian ini bertujuan untuk mengukur pengaruh Relative Advantage dan Electronic
Word of Mouth terhadap Attitudes Towards Online Shopping yang dimediasi oleh
Trust pada pengguna Tokopedia di kota Banda Aceh. Sampel yang digunakan pada
penelitian ini adalah konsumen Tokopedia di kota Banda Aceh yang berjumlah 230
responden. Peralatan pengumpulan data yang digunakan dalam penelitian ini adalah
kuisioner. Teknik pengambilan sampel yang digunakan adalah purposive sampling.
Structural equation modelling (SEM) digunakan sebagai metode analisis untuk mengetahui
pengaruh antar variabel-variabel yang terlibat. Berdasarakan hasil analisis SEM
mengidentifikasi bahwa Relative Advantage berpengaruh signifikan terhadap Attitudes
Towards Online Shopping, Electronic Word of Mouth berpengaruh signifikan terhadap
Attitudes Towards Online Shopping, Relative Advantage berpengaruh signifikan
terhadap Trust, Electronic Word of Mouth berpengaruh signifikan terhadap Trust, Trust
berpengaruh signifikan terhadap Attitudes Towards Online Shopping, Trust memediasi
pengaruh Relative Advantage terhadap Attitudes Towards Online Shopping, dan
Relative Advantage memediasi pengaruh Electronic Word of Mouth terhadap
Attitudes Towards Online Shopping.
Kata Kunci: Relative Advantage, Electronic Word of Mouth, Attitudes
Towards, Online Shopping , Trust

ABSTRACT This study aims to measure the effect of Relative Advantage and Electronic Word of Mouth on Attitudes Towards Online Shopping mediatedby Trust to Tokopedia users in the city of Banda Aceh. The sample use rhe research is Tokopedia users in indonesia the city of Banda Aceh, Amounting to 230 respondents. Data collection equipment that used in this research is a questionnaire. The sampling technique that used is purposive sampling Structural Equation Modeling(SEM) was used as an analytical method to determine the effect between the variables involved. Based on the results of the SEM analysis it identifies that Relative Advantage has a significant influence on Attitudes Towards Online Shopping, Electronic Word of Mouth has a significant influence on Trust, Trust has a significant influence on Attitudes Towards Online Shopping, Trust mediates the effect of Relative Advantage on Attitudes Towards Online Shopping, and Trust mediates the influence of Electronic Word of Mouth on Attitudes Towards Online Shopping. Keywords: Relative Advantage, Electronic Word of Mouth, Attitudes Towards, Online Shopping , Trust

Citation



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