Electronic Theses and Dissertation
Universitas Syiah Kuala
PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS NASABAH DENGAN KEPUASAN NASABA…
Yulia Riska Savitri
INFLUENCE OF SERVICE QUALITY ON CUSTOMER LOYALTY WITH CUSTOMER SATISFACTION AS A MEDIATION VARIABLE (PT. ASURANSI TAKAFUL KELUARGA BANDA ACEH) BY Yulia Riska Savitri/Islamic Economics ABSTRACT This study aims to know how the influence of service quality on customer loyalty with customer satisfaction as a mediation variable (PT. Asuransi Takaful Keluarga Banda Aceh). Mediation variable is customer satisfaction which aims to see the direct and indirect effects between service quality an…
- Universitas Syiah Kuala, Banda Aceh - 2020
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