Universitas Syiah Kuala | ELECTRONIC THESES AND DISSERTATION

Electronic Theses and Dissertation

Universitas Syiah Kuala

KEPUASAN KELUARGA PASIEN DALAM PELAYANAN RUMAH SAKIT JIWA ACEH

LIANI SABRINA

ABSTRACT This study entitled Patient Family Satisfaction In Services Provided By psychiatric hospital Aceh. The purpose of this study is to determine the customer satisfaction of services provided by the psychiatric hospital of Aceh. This research uses qualitative research method using qualitative descriptive research type. Data collection techniques used observation, interview and documentation techniques. A total of seven informants were selected with certain criteria who were the guardian…


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