Universitas Syiah Kuala | ELECTRONIC THESES AND DISSERTATION

Electronic Theses and Dissertation

Universitas Syiah Kuala

PENGARUH KEPERCAYAAN,KUALITAS LAYANAN DAN PERSEPSI NILAI TERHADAP KEPUASAN PE…

Cut Putri Nasrullah

ABSTRACT This research motivated by the condition of competition between instant message service providers company are increasingly widespread even been able to beat the users of short message service (SMS) in Indonesia.This research purposeful to determine effect of the trust, quality of service and value perception to customer satisfaction on the users of blackberry messenger. Respondents in this research were students of economic faculties Syiah Kuala University Banda Aceh users of blackb…


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