PENGARUH KUALITAS PELAYANAN INTI DAN KUALITAS PELAYANAN PERANGKAT TERHADAP NI…
Almaidar
ABSTRAK The strict competition in the service business causes each company provides the best service so that can make consumer feel satisfied. Therefore a company seeks to increase the value of consumers feel. Some of the variable is the focus of the company including core service quality, perceived value, service quality devices and assessment of emotion. This research purposeful to measure the effect of core service quality and service quality devices to the perceived value with assessme…
- Fakultas Ekonomi, Banda Aceh - 2014
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