Electronic Theses and Dissertation

Selama masa pandemi Covid-19, penumpang pesawat harus mengalokasikan waktu lebih lama di terminal keberangkatan bandara untuk dapat terbang. Waktu yang dihabiskan meliputi durasi pemeriksaan Covid-19, verifikasi hasil negatif pemeriksaan Covid-19, waktu pemeriksaan di pintu masuk terminal keberangkatan, waktu untuk prosedur check in, waktu pemeriksaan di pintu masuk ruang tunggu keberangkatan serta waktu saat menunggu keberangkatan di ruang tunggu sebelum masuk ke pesawat. Komponen perjalanan tersebut mempengaruhi nilai yang dikeluarkan oleh penumpang pesawat, yaitu Nilai Waktu (Value of Time). Penelitian ini bertujuan untuk menganalisis distribusi waktu rata-rata yang dialokasikan untuk prosedur Protokol Kesehatan Covid-19 pada terminal keberangkatan Bandara Internasional Sultan Iskandar Muda, menganalisis distribusi waktu rata-rata penumpang saat proses keberangkatan di terminal keberangkatan Bandara Internasional Sultan Iskandar Muda berdasarkan komponen perjalanan yang ada serta hubungan antara keduanya. Penelitian ini menggunakan pendekatan metode kuantitatif melalui kuesioner. Responden adalah penumpang pesawat di ruang tunggu keberangkatan terminal bandara. Distribusi nilai waktu rata-rata yang dialokasikan untuk prosedur Protokol Kesehatan Covid-19 pada terminal keberangkatan Bandara Internasional Sultan Iskandar Muda selama 20,55 menit. Waktu rata-rata yang dialokasikan berdasarkan komponen perjalanan di Terminal Keberangkatan Bandara Internasional Sultan Iskandar Muda adalah 52,27 menit. Kerugian nilai waktu penumpang pesawat di Bandara Internasional Sultan Iskandar Muda sebesar Rp.2.868/orang/jam. Faktor yang mempengaruhi nilai waktu penumpang adalah hampir semua jawaban homogen karena terbatasnya pilihan jawaban akibat pembatasan penerbangan selama pandemi Covid-19.

During the Covid-19 pandemic, airplane passengers must allocate more time at the airport departure terminal to fly. The time spent includes the Covid-19 test, verification of negative results of the Covid-19 test, inspection time at the departure terminal entrance, time for check-in procedures, inspection at the entrance of the departure waiting room and time waiting for departure in the waiting room before getting to the plane. The travel component affects the value issued by airplane passengers, namely the Value of Time. This study aims to analyze the distribution of the average time allocated for the Covid-19 Health Protocol procedure at the departure terminal of Sultan Iskandar Muda International Airport. It also explores the distribution of the time of passengers during the departure process at the departure terminal of Sultan Iskandar Muda International Airport based on existing travel components and the relationship between the two. This study uses a quantitative method approach through a questionnaire. Respondents are airplane passengers in the departure waiting room of the airport terminal. The data analysis technique used is stated preference. The multiple linear regression test results obtained that the passenger's age variable and place of origin significantly affect the time spent by passengers at the airport. Distribution of the average time value allocated for the Covid-19 Health Protocol procedure at the departure terminal of Sultan Iskandar Muda International Airport is 20.55 minutes. Distribution of the time of passengers during the departure process at the departure terminal of Sultan Iskandar Muda International Airport based on existing travel components is 52.27 minutes. The loss of time value of airplane passengers at Sultan Iskandar Muda International Airport is Rp.2,868/person/hour. The factor that affects the passenger time value results is that almost all the answers given are homogeneous due to the limited choice of answers given due to flight restrictions due to the Covid-19 pandemic.