NURUL SAKDAH Primary Author mixed material bibliography Banda Aceh Program Studi Magister Manajemen Unsyiah 2019 id Indonesia

Theses

INFLUENCE OF EMOTIONAL INTELLIGENCE AND EMPLOYEE ENGAGEMENT EMPLOYEE PERFORMANCE AGAINST ADMINISTRATIVE COMMITMENT AS MEDIATION VARIABLES Nurul Sakdah1, Said Musnadi2, Sulaiman3 Magister Manajemen Program Pasca Sarjana Fakultas Ekonomi dan Bisnis Universitas Syiah Kuala ABSTRACT The study aim at determining the effect of emotional intelligence and employee engagement on the performance of administrative employees with ‘commitment’ as mediation variables. This research sampled a number of staff of the public hospital RSUD dr Zainoel Abidin, The data was collected through interviews and questionnaires which were then analyzed using AMOS program with SEM (Sequal Equating Model) methods. The results showed that there was a positive and significant correlation between the emotional intelligence of employees on their work performance. Similarly, there is a positive correlation between employee enggagament on working performance. The research recommends to increase employee’s work performance through employee engangement activities and capacity builidings, including in-house trainings and staff retreats. keywords: emotional intelligence, employee enggagement ABSTRAK PENGARUH KECERDASAN EMOSIONAL DAN EMPLOYEE ENGAGEMENT TERHADAP KINERJA PEGAWAI ADMINSTRASI DENGAN KOMITMEN SEBAGAI VARIABEL MEDIASI Nurul Sakdah Program Magister Manajemen Fakultas Ekonomi Universitas Syiah Kuala penelitian ini bertujuan mendapatkan informasi pengaruh kecerdasan emosional, employee engagement dan komitmen pada kinerja pegawai administrasi dengan komitmen sebagai variable mediasi. Penelitian ini dilakukan terhadap 210 pegawai administrasi RSUD dr Zainoel Abidin yang semuanya di jadikan sebagai sampel. Penghimpunan data dilakukan secara wawancara serta menyebarkan kuesioner lalu dianalisis menggunakan AMOS dengan metode SEM (Structural Equating Model). Hasil penelitian menjabarkan bahwa ada pengaruh secara positif dan signifikan pada variabel kecerdasan emosional terhadap kinerja dan hubungan secara positif juga pada variabel employee enggagament terhadap kinerja. Sabagai implikasi praktis nya adalah menjadi bahan acuan pihak manajemen dalam meningkatkan komitmen dan kinerja pegawai administrasi RSUD. Dr Zainoel Abidin melalui employee engagement baik dengan kegiatan-kegiatan yang termasuk ke dalam kegiatan in House training maupun out bond Kata kunci: kecerdasan emosional, employee enggagement PERFORMANCE RATING - PERSONNEL MANAGEMEN EMPLOYEE MANAGEMET 658.312 5 ELECTRONIC THESES AND DISSERTATION Universitas Syiah Kuala 57110 2019-05-09 14:06:55 2019-08-26 14:17:54 machine generated