Electronic Theses and Dissertation

Sistem reward and punishment pada Aparatur Sipil Negara (ASN) di Inspektorat Aceh merupakan salah satu instrumen manajemen yang digunakan untuk mendorong peningkatan motivasi, kedisiplinan, tanggung jawab, dan kualitas kinerja pegawai dalam menjalankan fungsi pengawasan pemerintahan. Penulisan ini bertujuan untuk menganalisis bentuk-bentuk reward and punishment serta efektivitas implementasinya terhadap kinerja ASN di Inspektorat Aceh dengan menggunakan pendekatan kualitatif deskriptif. Pengumpulan data dilakukan melalui observasi, wawancara, dan dokumentasi, sedangkan analisis data mengacu pada teori efektivitas organisasi Richard M. Steers yang meliputi aspek pencapaian tujuan, integritas, dan adaptasi. Hasil pembahasan menunjukkan bahwa bentuk reward yang diberikan berupa sertifikat penghargaan, surat keputusan (SK), dan berbagai bentuk apresiasi atas prestasi kerja yang didasarkan pada penilaian melalui SIMANJA dan E-Kinerja. Sementara itu, punishment diterapkan dalam bentuk pemotongan Tambahan Penghasilan Pegawai (TPP), pembatasan penugasan, serta sanksi administratif sesuai dengan tingkat pelanggaran yang dilakukan. Keberadaan sistem tersebut dinilai mampu meningkatkan motivasi, disiplin, tanggung jawab, serta kemampuan ASN dalam menyesuaikan diri terhadap perubahan kebijakan dan sistem kerja yang berlaku. Namun demikian, efektivitas implementasinya masih menghadapi beberapa kendala, di antaranya mekanisme pemberian reward yang belum tersusun secara optimal, penerapan punishment yang belum sepenuhnya memberikan efek jera, serta perlunya peningkatan konsistensi dan keadilan dalam pelaksanaannya. Oleh karena itu, sistem reward and punishment di Inspektorat Aceh dapat dikatakan telah memberikan kontribusi yang cukup baik terhadap peningkatan kinerja ASN, meskipun masih diperlukan penyempurnaan melalui mekanisme yang lebih objektif, transparan, konsisten, dan proporsional guna mendukung tercapainya tujuan organisasi secara efektif.

Kata Kunci: Reward And Punishment, Efektivitas, Kinerja ASN, Inspektorat Aceh

The implementation of a reward and punishment system for Civil Servants (ASN) at the Aceh Inspectorate serves as a strategic instrument to enhance employees' motivation, discipline, responsibility, and work performance in carrying out governmental supervisory functions. This study aims to analyze the forms of reward and punishment applied and to examine their effectiveness in improving the performance of Civil Servants at the Aceh Inspectorate by employing a descriptive qualitative approach. Data were collected through observation, interviews, and documentation, and subsequently analyzed using Richard M. Steers' organizational effectiveness theory, which encompasses the dimensions of goal attainment, integration, and adaptation. The findings reveal that the forms of reward provided include certificates of appreciation, official decrees (SK), and various forms of recognition for outstanding performance based on evaluations conducted through the SIMANJA and E-Kinerja systems. Meanwhile, punishment is implemented through deductions in Employee Performance Allowances (TPP), restrictions on certain assignments, and administrative sanctions according to the severity of violations committed. The implementation of this system has contributed to improving employees' motivation, discipline, sense of responsibility, and ability to adapt to changes in policies and work systems. However, its effectiveness has not yet reached an optimal level due to several challenges, including the lack of a well-structured reward mechanism, the limited deterrent effect of the punishment system, and the need for greater consistency and fairness in its implementation. Therefore, the reward and punishment system at the Aceh Inspectorate can be considered moderately effective in supporting the improvement of Civil Servants' performance, although further refinement through more objective, transparent, consistent, and proportional mechanisms is necessary to achieve organizational goals more effectively. Keywords: Reward and punishment, effectiveness, civil servant performance, Aceh Inspectorate.