Electronic Theses and Dissertation

KEMENTRIAN PENDIDIKAN TINGGI, SAINS, DAN TEKNOLOGI UNIVERSITAS SYIAH KUALA
FAKULTAS KEPERAWATAN
PROGRAM STUDI MAGISTER KEPERAWATAN
TESIS
18 Juni 2026
XIII+ V BAB + 80 halaman + 7 tabel + 1 gambar + 4 skema + 20 lampiran
ERISMAWATI
2412201010009

EFEKTIVITAS PELATIHAN KOMUNIKASI METODE SBAR TERHADAP PENGETAHUAN DAN SIKAP PERAWAT DI RSUD SULTAN ISKANDAR MUDA KABUPATEN NAGAN RAYA

ABSTRAK

Tingginya prevalensi kesalahan komunikasi interprofesional dalam proses pelayanan diidentifikasi sebagai faktor determinan utama terjadinya cedera pasien yang dapat dicegah. Oleh karena itu, urgensi pengkajian dan implementasi metode Situation, Background, Assessment, Recommendation (SBAR) menjadi sangat penting guna memitigasi risiko klinis tersebut. Studi ini bertujuan untuk mengidentifikasi efektivitas pelatihan komunikasi metode SBAR terhadap peningkatan pengetahuan dan sikap perawat di Pelayanan Rawat Inap Rumah sakit Umum Daerah Sultan Iskandar Muda Kabupaten Nagan Raya. Jenis penelitian Quasi eksperiment dengan desain one group pre-postets. Penelitian ini melibatkan 64 perawat yang dipilih melalui teknik purposive sampling. Data dikumpulkan menggunakan kuesioner yang dikembangkan oleh peneliti dan telah dinyatakan valid dan reliabel. Hasil uji Wilcoxon Signed Rank Test menunjukkan peningkatan signifikan pada pengetahuan perawat pasca pelatihan komunikasi metode SBAR dengan nilai (Z= -4,852; p= 0,001) dan sikap (Z= -4,288; p= 0,001). Hasil penelitian ini menunjukkan bahwa pelatihan komunikasi metode SBAR efektif meningkatkan kapasitas pengetahuan dan sikap perawat menjadi lebih baik, yang berkontribusi langsung pada ketepatan pelaporan kondisi kritis pasien serta penurunan risiko insiden keselamatan pasien akibat miskomunikasi. Pelatihan komunikasi metode SBAR dapat dipertimbangkan sebagai salah satu strategi alternatif untuk meningkatkan pengetahuan dan sikap perawat di tatanan rumah sakit guna memperkuat budaya keselamatan pasien.

Kata kunci : Pelatihan SBAR, pengetahuan, sikap perawat, keselamatan pasien
Daftar Pustaka : 3 buku, 50 jurnal, 2 sumber online (2011 – 2026)

MINISTRY OF HIGHER EDUCATION, SCIENCE, AND TECHNOLOGY UNIVERSITY SYIAH KUALA FACULTY OF NURSING MASTER PROGRAM OF NURSING SCIENCE THESIS 18 June 2026 XIII + V chapter + 78 page + 7 table + 1 image + 4 scheme + 20 attachment ERISMAWATI Student ID : 2412201010009 THE EFFECTIVENESS OF SBAR COMMUNICATION METHOD TRAINING ON NURSES KNOWLEDGE AND ATTITUDES AT SULTAN ISKANDAR MUDA REGIONAL HOSPITAL, NAGAN RAYA REGENCY ABSTRACT The high prevalence of interprofessional communication errors in the service process has been identified as a major determinant of preventable patient injury. Therefore, the urgency of assessing and implementing the Situation, Background, Assessment, Recommendation (SBAR) method is crucial to mitigate these clinical risks. This study aims to identify the effectiveness of SBAR communication training on improving nurses' knowledge and attitudes in the Inpatient Services of Sultan Iskandar Muda Regional General Hospital, Nagan Raya Regency. This study was a quasi-experimental study with a one-group pre-posttest design. This study involved 64 nurses selected through purposive sampling. Data were collected using a questionnaire developed by the researcher and has been declared valid and reliable. The results of the Wilcoxon Signed Rank Test showed a significant increase in nurses' knowledge after SBAR communication training with a value of (Z = -4.852; p = 0.001) and attitudes (Z = -4.288; p = 0.001). The results of this study indicate that SBAR communication training effectively improves nurses' knowledge and attitudes, which directly contributes to the accuracy of reporting critical patient conditions and reduces the risk of patient safety incidents due to miscommunication. SBAR communication training can be considered as an alternative strategy to improve nurses' knowledge and attitudes in hospital settings to strengthen a culture of patient safety. Keywords: SBAR training, knowledge, nurse attitudes, patient safety References : 3 books, 50 journals, 2 online sources (2011 – 2026)