Electronic Theses and Dissertation

Collaborative consumption merupakan konsep pemanfaatan sumber daya secara bersama untuk meningkatkan efisiensi operasional. Pada Sentra Dekranasda Aceh Besar, praktik ini diterapkan melalui penggunaan fasilitas dan sarana secara bersama oleh UMKM binaan. Namun, pengelolaan fasilitas di Sentra masih menghadapi beberapa kendala, seperti belum adanya Standar Operasional Prosedur (SOP) tertulis, tidak adanya pencatatan penggunaan fasilitas, serta belum jelasnya mekanisme pembagian dan tanggung jawab terhadap fasilitas yang digunakan bersama. Penelitian ini bertujuan untuk mengidentifikasi potensi risiko, menilai tingkat risiko, serta merumuskan rekomendasi perbaikan pada proses collaborative consumption di Sentra Dekranasda Aceh Besar. Penelitian menggunakan metode Failure Mode and Effects Analysis (FMEA) dengan penilaian berdasarkan nilai Severity (S), Occurrence (O), dan Detection (D) yang kemudian dihitung menjadi Risk Priority Number (RPN). Penilaian risiko dilakukan berdasarkan hasil wawancara dan penilaian oleh pihak pengelola Sentra Dekranasda Aceh Besar. Hasil penelitian menunjukkan terdapat 17 potensi risiko yang terbagi ke dalam empat kategori, yaitu risiko operasional internal, risiko operasional eksternal, kegagalan proses operasional, dan kegagalan operasional manusia. Berdasarkan perhitungan FMEA diperoleh nilai kritis sebesar 118,99 dan terdapat empat risiko prioritas yang memiliki nilai RPN di atas nilai kritis, yaitu kerusakan fasilitas tanpa kejelasan pihak yang bertanggung jawab (RPN 170), tidak adanya pencatatan penggunaan fasilitas (RPN 168,89), tidak adanya SOP tertulis terkait penggunaan dan pengelolaan fasilitas (RPN 165,93), serta tidak adanya SOP pembagian fasilitas (RPN 156,44). Sebagai upaya mitigasi, penelitian ini menghasilkan rekomendasi perbaikan berupa SOP Penggunaan dan Pengelolaan Fasilitas Sentra, daftar inventaris fasilitas, SOP Pembagian Fasilitas Sentra beserta usulan kriteria penerima fasilitas, dan berita serah terima fasilitas.

Kata kunci: Collaborative Consumption, Failure Mode and Effect Analysis, Risiko Operasional, SOP, Sentra Dekranasda Aceh Besar.

Collaborative consumption is a concept of shared resource utilization aimed at improving operational efficiency. At Sentra Dekranasda Aceh Besar, this practice is implemented through the shared use of facilities and infrastructure among supported SMEs (UMKM). However, facility management at the center still faces several challenges, including the absence of written Standard Operating Procedures (SOPs), the lack of facility usage records, and unclear mechanisms regarding facility allocation and responsibility for shared facilities. This study aims to identify potential risks, assess risk levels, and formulate improvement recommendations for the collaborative consumption process at Sentra Dekranasda Aceh Besar. This research employed the Failure Mode and Effects Analysis (FMEA) method, with risk assessment based on Severity (S), Occurrence (O), and Detection (D) scores, which were subsequently calculated into the Risk Priority Number (RPN). Risk assessment was conducted based on interviews and evaluations provided by the management of Sentra Dekranasda Aceh Besar. The results identified 17 potential risks, classified into four categories: internal operational risks, external operational risks, operational process failures, and human operational failures. Based on the FMEA calculation, a critical value of 118.99 was obtained, and four priority risks were identified with RPN values above the critical threshold, namely: facility damage without clear accountability (RPN = 170), absence of facility usage records (RPN = 168.89), absence of written SOPs for facility usage and management (RPN = 165.93), and absence of SOPs for facility allocation (RPN = 156.44). As mitigation efforts, this study proposed several improvement recommendations, including an SOP for Facility Usage and Management, a facility inventory list, an SOP for Facility Allocation accompanied by proposed recipient criteria, and a facility handover report. Keywords: Collaborative Consumption, Failure Mode and Effects Analysis (FMEA), Operational Risk, Standard Operating Procedure (SOP), Sentra Dekranasda Aceh Besar.