Electronic Theses and Dissertation

Penelitian ini bertujuan untuk menguji pengaruh pendidikan dan pelatihan terhadap kepatuhan dan kinerja pekerja outsourcing pada PT Solusi Bangun Andalas dengan kepuasan kerja sebagai variabel pemediasi. Selain itu, penelitian ini juga bertujuan untuk mengetahui kondisi pendidikan, pelatihan, kepuasan kerja, kepatuhan, dan kinerja pekerja outsourcing PT Solusi Bangun Andalas. Populasi dalam penelitian ini adalah seluruh pekerja outsourcing PT Solusi Bangun Andalas dengan jumlah sampel sebanyak 240 responden. Analisis data dalam penelitian ini menggunakan metode Structural Equation Modelling (SEM). Hasil penelitian menunjukkan bahwa pendidikan, pelatihan, kepuasan kerja, kepatuhan, dan kinerja pekerja outsourcing PT Solusi Bangun Andalas berada pada kategori baik. Selanjutnya, hasil pengujian hipotesis menunjukkan bahwa pendidikan dan pelatihan berpengaruh positif dan signifikan terhadap kepuasan kerja. Pendidikan dan pelatihan juga berpengaruh positif dan signifikan terhadap kinerja serta kepatuhan pekerja outsourcing. Kepuasan kerja terbukti berpengaruh positif dan signifikan terhadap kinerja dan kepatuhan pekerja. Selain itu, kepuasan kerja mampu memediasi secara signifikan pengaruh pendidikan dan pelatihan terhadap kinerja dan kepatuhan pekerja outsourcing PT Solusi Bangun Andalas.
Kata Kunci: Pendidikan, Pelatihan, Kepuasan Kerja, Kepatuhan, Kinerja Pekerja Outsourcing

This study aims to examine the effect of education and training on compliance and performance of outsourcing workers at PT Solusi Bangun Andalas, with job satisfaction as a mediating variable. In addition, this study seeks to identify the condition of education, training, job satisfaction, compliance, and performance of outsourcing workers at PT Solusi Bangun Andalas. The population of this study consists of all outsourcing workers at PT Solusi Bangun Andalas, with a total sample of 240 respondents. Data analysis was conducted using the Structural Equation Modeling (SEM) method. The results indicate that education, training, job satisfaction, compliance, and performance of outsourcing workers at PT Solusi Bangun Andalas are in good condition. Furthermore, the hypothesis testing results show that education and training have a positive and significant effect on job satisfaction. Education and training also have a positive and significant effect on performance and compliance of outsourcing workers. Job satisfaction has a positive and significant effect on performance and compliance. In addition, job satisfaction significantly mediates the effect of education and training on the performance and compliance of outsourcing workers at PT Solusi Bangun Andalas.. Keywords: Education, Training, Job Satisfaction, Compliance, Outsourcing Worker Performanc