Electronic Theses and Dissertation

ABSTRAK

Perilaku caring sangat penting dalam pelayanan keperawatan untuk meningkatkan kualitas asuhan keperawatan. Pelayanan kesehatan yang tidak menerapkan perilaku caring dapat menimbulkan kesenjangan antara perawat dan pasien, serta menurunkan kualitas pelayanan keperawatan. Penelitian ini bertujuan untuk melihat perbedaan perilaku caring perawat pada pasien di ruang rawat inap kelas I dan II di RSUD Meuraxa Banda Aceh. Jenis penelitian ini adalah kuantitatif dengan metode Deskriptif komparatif. Populasi penelitian ini adalah pasien rawat inap kelas I dan II dengan total sampel sebanyak 156 pasien yang dipilih dengan teknik purposive sampling. Data dikumpulkan menggunakan alat ukur berupa kuesioner Caring Asessment Tool, dan analisa data menggunakan univariat dan bivariat. Hasil penelitian diperoleh sebanyak 94,4% pasien rawat inap kelas I menyatakan perilaku caring perawat baik dan 5,1% pasien menyatakan perilaku caring perawat kurang, sedangkan 88,5% pasien rawat inap kelas II menyatakan perilaku caring perawat baik dan 11,5% pasien menyatakan perilaku caring perawat kurang. Hasil uji mann whitney diperoleh p value= 0,008

ABSTRACT Caring behavior is a crucial aspect of nursing care that significantly contributes to the quality of healthcare services. The absence of caring behavior in nursing practice can create a gap between nurses and patients, ultimately lowering the quality of care provided. This study aimed to examine the differences in nurses’ caring behavior toward patients in Class I and Class II inpatient wards at Meuraxa Regional General Hospital, Banda Aceh. This quantitative research used a descriptive comparative design. The study population consisted of Class I and II inpatients, with a total sample of 156 patients selected through purposive sampling. Data were collected using the Caring Assessment Tool questionnaire, and analyzed using univariate and bivariate methods. The results showed that 94.4% of Class I inpatients rated nurses’ caring behavior as good, while 5.1% rated it as poor. Meanwhile, 88.5% of Class II inpatients rated nurses’ caring behavior as good, and 11.5% rated it as poor. The Mann-Whitney test indicated that there is a difference in nurses’ caring behavior between the two groups with a p-value = 0.008 < 0.05. It is recommended that nurses continue to maintain empathy, effective communication, and attentiveness during the nursing care process to ensure optimal service quality. Keywords : Caring, Nurse, Inpatient, Hospital References : 24 Books and E-books, 1 Undergraduate Thesis, 27 journals and articles (2010-2025)