Electronic Theses and Dissertation

Komunikasi horizontal antarkaryawan suatu hal penting dalam membentuk budaya organisasi yang membangun iklim kerja yang baik. Penelitian ini bertujuan untuk meneliti implementasi komunikasi horizontal karyawan di Dinas Koperasi UMKM Provinsi Aceh dalam membangun iklim kerja yang membangun di lembaga. Metode penelitian menggunakan pendekatan kualitatif dengan teknik wawancara mendalam terhadap lima narasumber karyawan dari berbagai unit kerja di Dinas Koperasi UMKM Provinsi Aceh. Hasil penelitian menunjukkan bahwa komunikasi horizontal memiliki peran yang penting dalam membentuk budaya organisasi yang membangun iklim kerja lembaga. Melalui pertukaran informasi secara lateral, karyawan dapat berkontribusi dalam proses koordinasi tugas, pemecahan masalah, berbagi informasi, dan resolusi konflik. Kedekatan antarkaryawan dan serangkaian aktivitas yang mendukung, seperti acara sosial dan program kerja bersama, juga turut mempengaruhi budaya organisasi yang membangun di lembaga. Penelitian ini memberikan wawasan tentang pentingnya komunikasi horizontal dalam membangun iklim kerja lembaga dan dapat menjadi acuan bagi lembaga-lembaga lain dalam meningkatkan hubungan antarkaryawan dan produktivitas kerja.

Horizontal communication among employees is essential in shaping an organizational culture that fosters a positive work climate. This research aims to research the implementation of horizontal communication among employees at the Department of Cooperative and Small and Medium Enterprises (SMEs) of Aceh Province in fostering a positive organizational work climate. The research adopts a qualitative approach with in-depth interviews conducted with five employee informants from various units within the Department. The findings indicate that horizontal communication plays a pivotal role in shaping the organizational culture that promotes a positive work climate within the Department. Through lateral information exchange, employees actively contribute to task coordination, problem-solving, information sharing, and conflict resolution processes. Additionally, the close relationships among employees and a series of supporting activities, such as social events and joint work programs, also significantly influence the organizational culture that fosters a positive work climate. This study provides valuable insights into the significance of horizontal communication in cultivating an organizational culture that promotes a positive work climate and serves as a valuable reference for other institutions seeking to enhance employee relations and work productivity.