Electronic Theses and Dissertation

Penelitian ini bertujuan untuk menganalisa factor-faktor penyebab rendahnya kinerja karyawan. Populasi yang ditetapkan dalam penelitian ini adalah seluruh karyawan yang masih aktif bekerja di lingkungan Kantor Pelayanan Kekayaan Negara dan Lelang Banda Aceh Banda Aceh sebanyak 121 orang. Metode penarikan sampel menggunakan teknik sensus. Analisis data menggunakan SEM (Structural Equation Modeling) untuk memverifikasi jalur hubungan antar variable menggunakan software IBM SPSS-AMOS versi 22. Hasil penelitian menunjukkan bahwa dari 5 hipotesis langsung yang diuji yaitu Pengaruh reward intrinsik & ekstrinsik terhadap dukungan organisasi, keterlibatan pegawai dan kinerja karyawan pada pegawai, serta Pengaruh dukungan organisasi terhadap kinerja pegawai serta Pengaruh keterlibatan pegawai terhadap kinerja pegawai pada Kantor Pelayanan Kekayaan Negara dan Lelang Banda, semuanya menunjukkan pengaruh yang signifikan karena memiliki nilai CR serta nilai P yang memenuhi syarat minimum ketentuan hipotesis diterima.

Kata Kunci: Penghargaan Intrinsik, Penghargaan Ekstrinsik, Dukungan Organisasi, Keterlibatan Pegawai, Kinerja Pegawai, Kantor Pelayanan Kekayaan Negara dan Lelang, Banda Aceh

This study aims to analyze the factors that cause low employee performance in the officePegawai Banda Aceh State Assets and Auction Service Office. The population determined in this study were all employees who were still actively working in the Banda Aceh State Asset and Auction Service Office, Banda Aceh, as many as 121 people. In this study, the sampling method used the census technique. Data analysis used SEM (Structural Equation Modeling) to verify the path of the relationship between variables in this study using IBM SPSS-AMOS software version 22. The results showed that of the five direct hypotheses tested, all of them showed a significant effect. The significance that occurs in this direct test can be developed between the research model developed and the facts at the Banda Aceh State Asset and Auction Service Office where this research was conducted. Based on the results or findings Organizational Support, Employee Engagement is indeed a determining variable of improving employee performance. So that the management can use these three variables as tools or tools to improve the performance of existing employees at the Banda Aceh State Asset and Auction Service Office. On the indirect effect, from the two hypotheses tested, although both showed significant results, the involvement of the employee's role in mediating the effect of employee performance on rewards was still better than the organizational support variable, whose coefficient number was smaller than that of employee engagement. Many studies related to employee performance and its predictor variables have been carried out, but the inclusion of upward mobility aspects on employee engagement is still very limited. Whereas the component in upward mobility in Employee Engagement is one of the important components in supporting the improvement of Employee Performance. This is a novelty in this research. Keywords: Intrinsic reward, Extrinsic reward, Organizational Support, Employee Engagement, Employee Performance, State Property Service Office and Auction, Banda Aceh