Electronic Theses and Dissertation

Pandemi COVID-19 memberikan dampak yang sangat besar khususnya bagi tenaga kesehatan yang berada di garda terdepan. Pandemi tersebut dapat memperburuk kondisi pekerjaan serta menyebabkan tingginya tekanan psikologis
yang berefek terhadap beban kerja mental. Beban kerja tersebut mempengaruhi perilaku perawat khusunya perilaku caring terhadap pasien. Tujuan penelitian ini adalah untuk mengetahui hubungan beban kerja mental dengan perilaku caring perawat terhadap pasien COVID-19. Jenis penelitian adalah penelitian korelasional dengan desain restropektif dengan pendekatan cross sectional. Populasi dalam penelitian ini adalah perawat yang pernah merawat dan ditugaskan
di area COVID-19 di RSUD Meuraxa Banda Aceh. Teknik pengambilan sampel menggunakan total sampling dengan jumlah 70 perawat sebagai responden penelitian. Data dikumpulkan data menggunakan kuesioner NASA-TLX (National Aeronautics and SpaceAdministration-Task Load Index) dan CBI-24 (Caring Behavior Inventory). Data dianalisa menggunakan uji korelasi rank spearman. Hasil uji bivariat menunjukkan terdapat hubungan antara beban kerja
mental dengan perilaku caring perawat terhadap pasien COVID-19 (p-value 0,000 α=0,05). Oleh karena itu diperlukan perhatian lebih lanjut terhadap upaya-upaya peningkatan perilaku dan kompetensi caring oleh institusi rumah sakit melalui
pelatihan, dan juga penyesuaian jumlah beserta jam kerja tenaga kesehatan yang nantinya diharapkan akan memberikan efek positif terhadap pelayanan dan mutu Institusi dalam menghadapi isu pandemi.

The COVID-19 pandemic had a huge impact on health workers who are on the front line in handling the COVID-19. During the pandemic, working conditions worsened and caused high psychological stress, thus affecting the mental workload of health workers. Moreover, this workload issue affects the caring behavior of nurses towards patients. This study examined the correlation between mental workload and nurses‟ caring behaviors toward COVID-19 patients. This study is a correlational study with a retrospective design using a cross-sectional approach. The population members of this study were nurses who had been assigned to handle the COVID-19 patients at Meuraxa Regional General Hospital of Banda Aceh. 70 respondents have been chosen by using the total sampling technique. The data were collected through NASA-TLX questionnaires (National Aeronautics and Space Administration Task Load Index) and CBI-24 (Caring Behavior Inventory). The data were analyzed using Spearman‟s rank correlation. The result of the bivariate analysis test showed that there was a correlation between mental workload and caring behavior of nurses towards COVID-19 patients (p-value 0.000 α=0,05). Therefore, further action is needed on efforts to improve caring behavior and competence by hospital institutions through training and adjustments to the working hours of health workers which are later expected to have a positive effect on the service and quality of institutions in dealing with pandemic issues.