Electronic Theses and Dissertation

E-procurement pt indonesia asahan aluminium (ipro) merupakan sistem pengadaan elektronik yang dirancang untuk meningkatkan efisiensi, transparansi, dan akurasi proses pengadaan. namun, pada role smelter vendor & customer management (svc), terutama pada perspektif admin, masih terdapat potensi risiko operasional seperti kesalahan input data, gangguan sistem dan ketidakpastian pembaharuan informasi penyedia. kondisi ini menunjukkan perlunya analisis risiko untuk memastikan implementasi ipro yang lebih optimal dalam mendukung proses bisnis perusahaan. penelitian ini bertujuan untuk mengidentifikasi, menganalisis dan menyusun prioritas risiko pada penggunaan ipro role svc dari sudut pandang admin, serta menyusun langkah pengendalian (pencegahan dan pengurangan frekuensi risiko) dan mitigasi risiko. penelitian ini menggunakan metode failure mode and effect analysis (fmea) untuk mengidentifikasi dan menentukan urutan prioritas risiko berdasarkan nilai risk priority number (rpn) dan metode bow tie analysis (bta) untuk memetakan sebab akibat, tindakan pencegahan dan mitigasi. hasil analisis risiko dengan fmea diperoleh enam risiko prioritas, terdiri atas dua risiko pada kategori very high (email notifikasi ipro gagal terkirim dan bug pada modul ipro role svc), dan empat risiko pada kategori high (kesalahan dalam melakukan input data, portal ipro tidak dapat di akses, perangkat jaringan gagal dan data penyedia tidak diperbarui pada pemutakhiran). keenam risiko prioritas ini kemudian dianalisis lebih lanjut dengan bta. berdasarkan hasil analisis bta, enam risiko prioritas pada sistem ipro, menunjukkan risiko kategori very high memiliki enam treaths dan enam consequences. dan untuk kategori high memiliki sepuluh treaths dan sepuluh consequences. secara keseluruhan risiko prioritas ini dapat dikendalikan dengan 35 prevention barriers dan 35 mitigation barriers. temuan penelitian ini, diharapkan dapat memberikan implikasi teknis (operasional) dan manajerial pada perusahaan, salah satunya adalah strategi tindakan penanganan pencegahan dan mitigasi risiko operasional ipro secara sistematis. kata kunci: risiko, e-procurement pt indonesia asahan aluminium (ipro), failure mode and effect analysis (fmea), risk priority number (rpn), bow tie analysis (bta)

E-Procurement PT Indonesia Asahan Aluminium (IPRO) is an electronic procurement system designed to improve the efficiency, transparency, and accuracy of the procurement process. However, in the role of Smelter Vendor & Customer Management (SVC), especially from the perspective of the Admin, there are still potential operational risks such as data input errors, system disruptions and uncertainty in updating the Provider's information. This condition shows the need for risk analysis to ensure a more optimal implementation of IPRO in supporting the company's business processes. This study aims to identify, analyze and prioritize risks in the use of the IPRO role SVC from the perspective of the Admin, as well as to develop control measures (prevention and reduction of risk frequency) and risk mitigation. This study uses the Failure Mode and Effect Analysis (FMEA) method to identify and determine the order of risk priority based on the Risk Priority Number (RPN) value and the Bow Tie Analysis (BTA) method to map cause and effect, prevention and mitigation measures. The results of the risk analysis with FMEA obtained six priority risks, consisting of two risks in the very high category (IPRO notification email failed to be sent and bugs in the IPRO role SVC module), and four risks in the high category (errors in making inputs data, IPRO portal is not accessible, network devices fail and Provider data is not updated on update). These six priority risks are then further analyzed with BTA. Based on the results of the BTA analysis, six priority risks in the IPRO system, showing that the very high category risk has six treaths and six consequences. And for the high category it has ten treaths and ten consequences. Overall, these priority risks can be controlled with 35 prevention barriers and 35 mitigation barriers. The findings of this study are expected to provide technical (operational) and managerial implications for the company, one of which is the strategy for systematically handling IPRO operational risks, prevention and mitigation. Key word: Risk, E-Procurement PT Indonesia Asahan Aluminium (IPRO), Failure Mode and Effect Analysis (FMEA), Risk Priority Number (RPN), Bow Tie Analysis (BTA)