Electronic Theses and Dissertation

abstrak penelitian ini bertujuan untuk menganalisis pengaruh perceived organizational support (pos) terhadap stres dan kinerja perawat yang dimediasi oleh work engagement di rumah sakit ibu dan anak pemerintah aceh. populasi dalam penelitian ini adalah seluruh perawat di rumah sakit ibu dan anak pemerintah aceh yang berjumlah 147 orang, dengan sampel sebanyak 108 perawat yang diambil menggunakan teknik simple random sampling. metode yang digunakan adalah pendekatan kuantitatif dengan teknik analisis sem-pls. hasil penelitian menunjukkan bahwa: (1) pos berpengaruh negatif dan signifikan terhadap stres; (2) pos berpengaruh positif dan signifikan terhadap kinerja; (3) pos berpengaruh positif dan signifikan terhadap work engagement; (4) work engagement berpengaruh negatif dan signifikan terhadap stres; (5) work engagement berpengaruh positif dan signifikan terhadap kinerja; (6) pos berpengaruh terhadap stres melalui work engagement; dan (7) pos berpengaruh terhadap kinerja melalui work engagement. temuan ini mengindikasikan pentingnya peran dukungan organisasi dalam menciptakan lingkungan kerja yang positif, meningkatkan keterlibatan kerja, menurunkan stres, serta mendorong peningkatan kinerja perawat. oleh karena itu, penguatan program kesejahteraan, komunikasi yang efektif, sistem penghargaan, serta budaya kerja yang mendukung keterlibatan karyawan sangat disarankan untuk diterapkan dalam pengelolaan sumber daya manusia di sektor kesehatan. kata kunci: perceived organizational support, work engagement, stress, performance

ABSTRACT This study aims to analyze the influence of Perceived Organizational Support (POS) on stress and nurse performance, mediated by work engagement, at the Governmentowned Mother and Child Hospital (RSIA) in Aceh. The population in this study consists of all 147 nurses, with a sample of 108 nurses selected using simple random sampling. The research method applied is quantitative, using PLS-SEM for data analysis. The results show that: (1) POS has a negative and significant effect on stress; (2) POS has a positive and significant effect on performance; (3) POS has a positive and significant effect on work engagement; (4) Work engagement has a negative and significant effect on stress; (5) Work engagement has a positive and significant effect on performance; (6) POS affects stress through work engagement; and (7) POS affects performance through work engagement. These findings indicate the crucial role of organizational support in creating a positive work environment, increasing employee engagement, reducing stress levels, and enhancing nurse performance. Therefore, strengthening employee well-being programs, effective communication, fair reward systems, and a supportive work culture are highly recommended as part of human resource management practices in the healthcare sector. Keywords: Perceived Organizational Support, Work Engagement, Stress, Performance