Universitas Syiah Kuala | ELECTRONIC THESES AND DISSERTATION

Electronic Theses and Dissertation

Universitas Syiah Kuala

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CUT SUHAILATUN NISA, PENGARUH INTERACTIVITY DAN ENJOYMENT TERHADAP ONLINE IMPULSIVE BUYING DENGAN ATTITUDINAL LOYALTY SEBAGAI VARIABEL MEDIASI PADA PLATFORM SHOPEE. Banda Aceh Fakultas Ekonomi dan Bisnis Manajemen,2025

Abstrak penelitian ini bertujuan untuk mengetahui pengaruh interactivity dan enjoyment terhadap online impulsive buying, dengan attitudinal loyalty sebagai variabel mediasi pada platform shopee. sampel penelitian terdiri dari pelanggan shopee di banda aceh, dengan metode partial least squares (pls-sem) sebagai alat analisis. hasil penelitian menunjukkan bahwa interactivity dan enjoyment berpengaruh terhadap online impulsive buying, baik secara langsung maupun melalui attitudinal loyalty sebagai variabel mediasi. temuan ini diharapkan dapat membantu pelaku e-commerce dalam meningkatkan pengalaman belanja online yang lebih interaktif dan menyenangkan guna mendorong loyalitas dan keputusan pembelian impulsif. kata kunci: interactivity, enjoyment, attitudinal loyalty, online impulsive buying, shopee.



Abstract

ABSTRACT This study aims to determine the effect of interactivity and enjoyment on online impulsive buying, with attitudinal loyalty as a mediating variable on the Shopee platform. The research sample consisted of Shopee customers in Banda Aceh, with the Partial Least Squares method (PLS-SEM) as an analytical tool. The results showed that interactivity and enjoyment affect online impulsive buying, both directly and through attitudinal loyalty as a mediating variable. These findings are expected to help e-commerce players in improving a more interactive and enjoyable online shopping experience to encourage loyalty and impulse buying decisions. Keywords: Interactivity, Enjoyment, Attitudinal Loyalty, Online Impulsive Buying, Shopee. 



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