Electronic Theses and Dissertation

Pengelolaan dokumen dan arsip di instansi pemerintahan seringkali menghadapi kendala efisiensi dalam hal waktu, biaya, dan akurasi. proses yang manual dan konvensional, seperti penyimpanan dokumen di lemari arsip atau pencatatan manual, menyebabkan tantangan dalam pencarian dokumen, pengelolaan ruang, serta keandalan data. penelitian ini bertujuan untuk mengembangkan prototipe layanan cloud storage dalam sistem manajemen dokumen dan arsip digital guna meningkatkan efisiensi pengelolaan dokumen di dinas pemuda dan olahraga (dispora) banda aceh. selain itu, penelitian ini juga menganalisis kesiapan dan penerimaan pegawai terhadap teknologi cloud computing menggunakan pendekatan technology readiness acceptance model (tram). penelitian ini dilakukan dengan pendekatan kuantitatif, menggunakan kuesioner sebagai instrumen pengumpulan data yang disebarkan kepada pegawai dispora banda aceh. data dianalisis menggunakan teknik partial least squares-structural equation modeling (pls-sem) untuk mengevaluasi hubungan antar variabel, termasuk optimisme, inovasi, ketidaknyamanan, persepsi kegunaan, dan kemudahan penggunaan. prototipe layanan cloud storage dirancang dengan menggunakan amazon web services (aws) untuk menyediakan platform berbasis cloud yang mencakup fitur-fitur seperti pencarian otomatis, penyimpanan digital terpusat, dan keamanan data. hasil penelitian menunjukkan bahwa implementasi prototipe sistem cloud storage berhasil meningkatkan efisiensi pengelolaan dokumen secara signifikan. rata-rata waktu pencarian dokumen berkurang dari 15 menit menjadi 2 menit, mencerminkan peningkatan efisiensi waktu sebesar 86%. biaya operasional tahunan menurun sebesar 60%, sedangkan tingkat kesalahan pengelolaan arsip menurun dari 20% menjadi hanya 5%. produktivitas pegawai meningkat dua kali lipat, dari 50 dokumen per hari menjadi 100 dokumen per hari. analisis kesiapan dan penerimaan pegawai terhadap sistem ini menunjukkan hasil yang positif, di mana 90% responden menyatakan bahwa sistem ini mudah digunakan dan memberikan manfaat yang signifikan dalam mendukung pekerjaan mereka. penelitian ini memberikan kontribusi pada pengembangan literatur mengenai penerapan teknologi cloud computing di sektor publik. temuan ini juga dapat menjadi panduan strategis bagi instansi pemerintahan lain dalam mengadopsi sistem berbasis cloud untuk meningkatkan efisiensi kerja dan mendukung transformasi digital. untuk penelitian mendatang, pengembangan fitur tambahan, seperti integrasi dengan aplikasi administrasi lain dan analisis pola penggunaan dokumen, sangat disarankan guna mendukung efisiensi yang lebih optimal. kata kunci: cloud computing, manajemen dokumen, tram, efisiensi, dispora banda aceh

Document and archive management in government institutions often faces challenges related to efficiency in terms of time, cost, and accuracy. Conventional and manual processes, such as storing documents in filing cabinets and recording them in books, result in inefficiencies in document retrieval, space utilization, and data accuracy. The increasing demand for better document management and technological advancement has highlighted the potential of cloud computing to address these issues. This study aims to develop and evaluate a prototype of a cloud storage service integrated into a document and digital archive management system at the Youth and Sports Office (Dispora) of Banda Aceh. The study also investigates staff readiness and acceptance of the new technology by applying the Technology Readiness Acceptance Model (TRAM) framework. The research utilized a quantitative approach, employing questionnaires distributed to the staff of Dispora Banda Aceh. Data were analyzed using Partial Least Squares-Structural Equation Modeling (PLS-SEM) to examine relationships among key variables, including optimism, innovativeness, discomfort, perceived usefulness, and perceived ease of use. The prototype cloud storage system was designed using Amazon Web Services (AWS), offering features such as keyword-based automatic search, centralized digital storage, and robust data security. These features were implemented to streamline document management processes, reduce errors, and enhance overall efficiency. The findings of the study reveal significant improvements in document management efficiency following the implementation of the cloud storage system. The average time required to retrieve documents decreased from 15 minutes to 2 minutes, marking an 86% improvement in time efficiency. Operational costs were reduced by 60%, primarily due to the elimination of physical storage requirements. Furthermore, the error rate in document management dropped from 20% to just 5%, while staff productivity doubled, from managing 50 documents per day to 100 documents per day. The readiness and acceptance analysis demonstrated overwhelmingly positive responses, with 90% of respondents indicating that the system is easy to use and provides substantial benefits to their work. This research contributes to the growing body of literature on the adoption of cloud computing in the public sector. It highlights the strategic advantages of using cloud-based systems for document and archive management, particularly in government institutions. The study's results provide actionable insights and guidelines for similar institutions considering adopting cloud storage solutions. Future recommendations include continuous system evaluation to maintain operational stability and the development of additional features, such as document usage analytics and integration with other administrative applications, to maximize the system's potential. Keywords: cloud computing, document management, TRAM, efficiency, Dispora Banda Aceh