Electronic Theses and Dissertation

Abstrak abstrak tesis diserahkan kepada panitia komisi ujian untuk mendapatkan gelar magister manajemen pada fakultas ekonomi dan bisnis universitas syiah kuala. pengaruh budaya organisasi dan komunikasi efektif terhadap kinerja karyawan melalui kepuasan kerja sebagai variabel mediasi (studi kasus di lingkungan perum bulog kanwil aceh) oleh: nanda vanessa nim: 2101202010049 konsentrasi: manajemen sumber daya manusia pembimbing utama : prof. dr. muhammad adam, s.e, m.b.a. pembimbing pembantu : prof. dr. mahdani, s.e., mm tujuan dari penelitian adalah melihat bagaimana variabel budaya organisasi dan variabel komunikasi efektif berpengaruh pada variabel kinerja karyawan baik secara langsung maupun dengan mediasi variabel kepuasan kerja. semua karyawan perum bulog kanwil aceh, total 117 orang, adalah responden penelitian ini. analisa data menggunakan smartpls3. hasil penelitian menunjukkan komunikasi efektif secara langsung berpengaruh signifikan terhadap kepuasan kerja, namun tidak berpengaruh dan tidak signifikan terhadap kinerja karyawan; variabel budaya organisasi secara langsung berpengaruh signifikan terhadap kepuasan kerja, juga berpengaruh terhadap kinerja karyawan; dan komunikasi efektif dan budaya organisasi melalui kepuasan kerja berpengaruh signifikan terhadap kinerja karyawan. kata kunci: komunikasi efektif, budaya organisasi, kepuasan kerja dan kinerja karyawan

ABSTRACT This thesis is submitted to the Examination Committee in partial fulfillment of the requirements for the degree of Master of Management at the Faculty of Economics and Business, Universitas Syiah Kuala. THE INFLUENCE OF ORGANIZATIONAL CULTURE AND EFFECTIVE COMMUNICATION ON EMPLOYEE PERFORMANCE THROUGH JOB SATISFACTION AS A MEDIATING VARIABLE (CASE STUDY AT PERUM BULOG KANWIL ACEH) By: NANDA VANESSA NIM: 2101202010049 Concentration: Human Resource Management Main Supervisor : Prof. Dr. Muhammad Adam, S.E, M.B.A. Co-Supervisor : Prof. Dr. Mahdani, S.E., MM The objective of this study is to examine how organizational culture and effective communication variables influence employee performance, both directly and with job satisfaction as a mediating variable. All employees of Perum Bulog Kanwil Aceh, totaling 117 individuals, were the respondents of this study. Data analysis was conducted using SmartPLS 3. The results indicate that effective communication has a direct, significant effect on job satisfaction but does not have a significant impact on employee performance. The organizational culture variable has a direct and significant effect on job satisfaction and also impacts employee performance. Moreover, both effective communication and organizational culture, through job satisfaction, have a significant effect on employee performance. Keywords: Effective Communication, Organizational Culture, Job Satisfaction, Employee Performance