Electronic Theses and Dissertation

Abstrak penelitian ini bertujuan untuk melihat pengaruh persepsi dukungan organisasi dan job resourcefulness terhadap kinerja kontekstual pada petugas pemadam kebakaran di aceh tenggara, dengan fokus pada peran mediasi kepuasan kerja. dengan metode pendekatan kuantitatif yang dikumpulkan melalui penyebaran kuesioner yang dibagikan pada petugas pemadam kebakaran di aceh tenggara. hasil yang ditemukan melalui penelitian ini menunjukkan bahwa persepsi dukungan organisasi tidak memberikan pengaruh yang signifikan terhadap kinerja kontekstual dan kepuasan kerja, sedangkan job resourcefulness mendukung pentingnya kinerja kontekstual serta dampak yang dihasilkan pada kepuasan kerja dalam bekerja. selain itu, kepuasan kerja memiliki hasil signifikan terhadap kinerja kontekstual. namun, kepuasan kerja terbukti tidak memiliki dampak signifikan sebagai mediator antara persepsi dukungan organisasi dan job resourcefulness pada kinerja kontekstual. kata kunci: persepsi dukungan organisasi, job resourcefulness, kepuasan kerja, kinerja kontekstual

ABSTRACT This research aims to examine the influence of perceptions of organizational support and job resourcefulness on the contextual performance of firefighters in Southeast Aceh, with a focus on the mediating role of job satisfaction. Using a quantitative approach method which was collected through distributing questionnaires distributed to fire fighters in Southeast Aceh. The results found through this research indicate that perceived organizational support does not have a significant influence on contextual performance and job satisfaction, while job resourcefulness supports the importance of contextual performance and the resulting impact on job satisfaction at work. In addition, job satisfaction has significant results on contextual performance. However, job satisfaction was proven not to have a significant impact as a mediator between perceived organizational support and job resourcefulness on contextual performance. Keywords: Organizational Support Perception, Job Resourcefulness, Job Satisfaction, Contextual Performance