Electronic Theses and Dissertation

Penelitian ini bertujuan untuk menganalisis pengaruh pendapatan, kualitas pelayanan dan transparansi terhadap minat muzakki membayar zakat pada baitul mal aceh melalui upz kanwil kemenag aceh. instrumen pengumpulan data menggunakan kuesioner dengan sampel yang digunakan sebanyak 74 pegawai yang membayarkan zakatnya melalui upz kanwil kemenag aceh. pengujian hipotesis menggunakan model regresi linier berganda. hasil penelitian menunjukkan bahwa secara parsial variabel pendapatan, kualitas pelayanan dan transparansi berpengaruh positif dan signifikan terhadap minat muzakki membayar zakat di baitul mal aceh melalui upz kanwil kemenag aceh, kemudian secara simultan pendapatan, kualitas pelayanan dan transparansi bersama-sama berpengaruh positif dan signifikan terhadap minat muzakki membayar zakat di baitul mal aceh melalui upz kanwil kemenag aceh. diharapkan baitul mal aceh agar dapat meningkatkan pendekatan kepada muzakki agar minat muzakki membayar zakat di baitul mal aceh dapat meningkat baik melalui upz instansi maupun upz swasta. kata kunci: pendapatan, kualitas pelayanan, transparansi, minat

This study aims to analyze the effect of income, service quality and openness on muzakki's interest in paying zakat at Baitul Mal Aceh through the UPZ Kanwil Kemenag Aceh. The data collection instrument used a questionnaire with a sample of 74 employees who paid their zakat through the UPZ Kanwil Kemenag Aceh. Hypothesis testing uses multiple linear regression models. The results showed that partially the variables of income, service quality and notification had a positive and significant effect on muzakki's interest in paying zakat at Baitul Mal Aceh through the UPZ Kanwil Kemenag Aceh, then simultaneously income, service quality and openness together had a positive and significant effect on interest muzakki pays zakat at Baitul Mal Aceh through the UPZ Kanwil Kemenag Aceh. It is hoped that Baitul Mal Aceh can improve its approach to muzakki so that muzakki's interest in paying zakat at Baitul Mal Aceh can increase both through agency UPZ and private UPZ. Kata Kunci: Revenue, Service Quality, Transparency, Interest