Electronic Theses and Dissertation

Bank X merupakan bank syariah terbesar di Indonesia yang lahir sebagai hasil merger/penggabungan dari tiga bank syariah milik negara. Penggabungan memberikan banyak perubahan drastis yang berdampak negatif bagi karyawan dan dapat berperan dalam timbulnya penolakan terhadap perubahan atau resistance to change. Dukungan organisasi yang dirasakan karyawan menjadi salah satu hal penting yang dapat membantu karyawan dalam menjalani perubahan yang terjadi dalam organisasi. Penelitian ini bertujuan untuk melihat apakah terdapat hubungan negatif antara perceived organizational support dan resistance to change pada karyawan Bank X di Kota Banda Aceh. Sebanyak 194 sampel terlibat dalam penelitian ini dengan teknik non-probability accidental sampling. Pengumpulan data dalam penelitian ini menggunakan instrumen Survey of Perceived Organizational Support (SPOS) dan Resistance to Change Scale (RTCS) dan dianalisis dengan menggunakan Jeffrey’s Amazing Statistics Program (JASP). Hasil analisis data menunjukkan bahwa terdapat hubungan negatif antara perceived organizational support dan resistance to change pada karyawan Bank X di Kota Banda Aceh. Hasil penelitian juga menunjukkan bahwa tingkat perceived organizational support pada karyawan Bank X rata-rata berada dalam kategorisasi yang tinggi.

Born as a merger between three state-owned sharia bank, Bank X is the largest sharia bank in Indonesia. Merger has given many drastical changes that leads to negative effect to employess and plays a role in employee’s resistance to change. Undergoing these changes, organizational support that are perceived by employess has become one of the important things that can help employees in undergoing changes in the organization. This study aims to see if there is a negative relationship between perceived organizational support and resistance to change among Bank X’s employees in Banda Aceh. A total of 194 samples are involved in this study using non-probability accidental sampling technique. Survey of Perceived Organizational Support (SPOS) and Resistance to Change Scale (RTCS) were used as the instrument and analyzed using Jeffrey’s Amazing Statistics Program (JASP). Result shows that there is a negative relationship between perceived organizational support and resistance to change among Bank X’s employees in Banda Aceh. Results also show that the level of perceived organizational support among Bank X’s employees were averaging in a high category.